Privacy Policy

This Privacy Policy explains how "we" collect, use, share and process your information as well as the rights and choices you have associated with that information. This privacy policy applies to all personal information collected during any written, electronic and oral communication, or personal information collected online or offline, including: our website, and any other email.

Please read our Terms and Conditions and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms and Conditions, please do not access or use our Services. If you are located in a jurisdiction outside the European Economic Area, by purchasing our products or using our services, you accept the terms and conditions and our privacy practices as described in this policy.

We may modify this Policy at any time, without prior notice, and changes may apply to any Personal Information we already hold about you, as well as any new Personal Information collected after the Policy is modified. If we make changes, we will notify you by revising the date at the top of this Policy. We will provide you with advanced notice if we make any material changes to how we collect, use or disclose your Personal Information that impact your rights under this Policy. If you are located in a jurisdiction other than the European Economic Area, the United Kingdom or Switzerland (collectively "European Countries"), your continued access or use of our Services after receiving the notice of changes, constitutes your acknowledgement that you accept the updated Policy.

In addition, we may provide you with real time disclosures or additional information about the Personal Information handling practices of specific parts of our Services. Such notices may supplement this Policy or provide you with additional choices about how we process your Personal Information.
Personal Information We Collect
We collect personal information when you use our Services, submit personal information when requested with the Site. Personal information generally is any information that relates to you, identifies you personally or could be used to identify you, such as your name, email address, phone number and address. The definition of personal information varies by jurisdiction. Only the definition that applies to you based on your location applies to you under this Privacy Policy. Personal information does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
The types of personal information that we may collect about you include:
Information You Directly and Voluntarily Provide to Us to execute the purchase or services contract. We collect your personal information you give us when you use our Services. For example, if you visit our Site and place an order, we collect information that you provide to us during the ordering process. This information will include your Last Name, Mailing Address, Email Address, Phone Number, Products interested, Whatsapp , Company, Country. We may also collect personal information when you communicate with any of our departments such as customer service, or when you complete online forms or surveys provided on the Site. You may also choose to provide your email address to us if you would like to receive information about the products and services that we offers.
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it to this end only.

If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us.
 
Services provided by third parties
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
It should be remembered that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
Security
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.
Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your charge to use this website.
Changes to this privacy policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. We'll let you know that we have a reason to do so.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information, Contact us by email at the bottom of the page.
NEWS
Oil Mist & Floor Oil Contamination Control in Machining & Stamping Workshops: Nine Steps
2026 / - 10 / - 12

This article focuses on the simultaneous management of oil mist and ground oil contamination in machining and stamping workshops, structured into nine key steps: source identification; source capture and exhaust via hoods, branch ducts, main ducts, and fans; anti-slip ground oil cleaning (dry-first, wet-second); cutting fluid tramp oil separation and reuse; classified temporary storage and transfer ledgers for oily waste liquids; cleaning tool configuration (industrial vacuum cleaners + floor scrubbers + pressure washers); operating time slots and environmental compliance control windows; inclusion of cleaning equipment in project procurement lists and three-stage acceptance. It incorporates verified parameters of SIBEN's XC-series industrial vacuums, X-series floor scrubbers, and C-series pressure washers as selection references.

Warehouse & Workshop Dust Cleaning Compliance Guide: Eight Steps from System to Documentation
2026 / - 10 / - 09

This article outlines the compliance pathway for dust cleaning and management in industrial and trade enterprises, structured across eight key phases: cleaning systems and protocols (assigning responsibilities, target areas, frequency, and record-keeping), frequency and shift scheduling (zoned according to dust generation intensity), blind spots and high-level dust accumulation checklists, cleaning tool configuration (replacing compressed air purging with industrial vacuum cleaners and implementing wet floor scrubbing), secondary dust control and waste transfer, auxiliary inspection of dust removal systems, five categories of record-keeping logs, and compliance self-inspection checklists. Verified parameters of SIBEN's XC-series industrial vacuum cleaners and X-series floor scrubbers are integrated for equipment selection reference.

Lithium Battery Factory Floor Cleaning Solutions: Siben Industrial Sweepers & Scrubbers for Clean, Safe EV Production
2026 / - 09 / - 30

This article explains the unique floor-cleaning challenges of lithium battery production — conductive powder hazards, epoxy coating protection, and moisture/electrolyte control — and shows how a two-stage "sweep then scrub" workflow solves them. It details the Siben A300 (5580㎡/h), A600 (9500㎡/h) and A900 lithium-ion sweeper (16000-22000㎡/h, 5-6 hour runtime) together with X-series scrubbers, and provides selection guidance and an FAQ for facility and EHS managers.

How to Choose Cleaning Equipment for Auto Repair Workshops & 4S Stores: Start with 4 Contaminant Types & 5 Functional Zones
2026 / - 10 / - 06

This article proposes a "classify first, then zone" equipment selection framework for complex cleaning scenarios in auto repair workshops and 4S service centers. It first identifies four contaminant types (oil, dust, paint, mud) and their corresponding cleaning strategies, then provides equipment configuration recommendations for five functional zones — service bays & lifts, body & sanding stations, paint mixing & spray booths, car wash area, and customer reception & showroom. It also covers wet/dry separation principles, electrical & charging safety boundaries, consumables record-keeping, and six quantifiable procurement acceptance criteria, helping readers build a compliant, efficient and practical workshop cleaning system from scratch.

How to Procure and Inspect Industrial Cleaning Equipment: 6 Stages from Requirements to Final Acceptance
2026 / - 10 / - 07

This article treats industrial cleaning equipment procurement as a "mini-project," systematically breaking down six stages: requirements writing, technical parameter classification, supplier evaluation, three-level acceptance, hard contract clauses, and compliance documentation. The core approach is to translate "what to buy" into "what problem to solve," distinguish verifiable parameters from reference-only claims, evaluate suppliers through a scoring system, implement factory/delivery/final acceptance stages, and secure the deal with four contract clauses: payment tied to acceptance, warranty response, spare parts supply, and training. The article concludes with 10 FAQ and actionable checklists.

Commercial Cleaning Robot Deployment and Maintenance: A 7-Stage Guide from Site Conditions to Maintenance Ledger
2026 / - 10 / - 08

This article systematically breaks down seven stages of commercial cleaning robot deployment and long-term operation: confirming floor/traffic/network/management conditions before deployment; managing maps as versioned assets; defining physical, human-robot, and emergency safety boundaries; replacing consumables on cycle rather than on feel with proper battery management; grading faults into three levels with human-robot handoff rules; planning task allocation and resource queuing for multi-robot scenarios; and using six ledger types and four dashboard metrics for auditable maintenance management. The core thesis is that a cleaning robot is not a "black box" that runs itself once plugged in — long-term stable operation depends on whether deployment conditions are met, whether maps keep up with site changes, whether consumables are replaced on schedule, and how humans and machines hand off during faults. Includes 10 FAQ and a remote support CTA.

Industrial Cleaning Equipment Noise Control Technology: The Engineering Behind 60dB Quiet Cleaning
2026 / - 09 / - 29

This article breaks down the four core noise control technologies that enable Siben's industrial sweepers to achieve 60 dB(A) operation — equivalent to normal conversation. Through detailed engineering analysis of motor vibration isolation, brush system acoustics, airflow and filtration design, and chassis sound insulation, it explains how the A300 (2000W, 320kg) and A600 (3780W, 590kg) maintain identical 60dB noise levels despite vastly different power outputs. Real-world deployment cases in noise-sensitive environments like schools and commercial spaces demonstrate the practical value of low-noise industrial cleaning equipment.

Siben Manufacturing Craftsmanship: The Quality Assurance System Behind Industrial Cleaning Equipment
2026 / - 09 / - 28

This article reveals how Siben manufactures industrial cleaning equipment through rigorous engineering standards, an 8-stage quality control pipeline, and a comprehensive after-sales service network. It covers the Thunder God AMR autonomous cleaning robot, A-Series ride-on sweepers (A300/A600/A900), and X-Series floor scrubbers, helping procurement decision-makers understand why manufacturing quality directly impacts equipment lifespan, total cost of ownership, and cleaning performance.