SIBEN Industrial Sweeper FAQ Guide

I. Cleaning Performance and Efficiency

• Q: How much area can it sweep in one hour? Can it replace 3–5 cleaning workers?

  • A: The walk-behind model can clean over 2,000 square meters per hour, while the ride-on model can clean over 16,000 square meters per hour. As the cleaning area increases, the labor savings significantly exceed 3–5 workers. Automated cleaning reduces management burdens and allows your employees to focus on more meaningful and value-added tasks.

• Q: Can gravel, iron filings, and dust be swept clean in one pass? Will it cause secondary dust emissions?

  • A: Yes, it can clear them in one pass—even bricks can be swept up. The equipment features a professional atomized dust suppression system to ensure no secondary dust is generated.

• Q: Are the clean water tank and waste hopper capacities large? Do I need to empty the trash frequently?

  • A: Both the water tank and the waste hopper have large capacities, typically requiring you to empty the trash only after cleaning about 20,000 square meters.

    

II. Battery and Maneuverability

• Q: How long can the battery last on a full charge? Will I need to charge it halfway through the shift?

  • A: On a full charge, it can run continuously for 3–8 hours. We configure different battery options based on your specific requirements to resolve any range anxiety.

• Q: Can it easily cross factory thresholds and small ramps? Will it get stuck?

  • A: We have specialized cleaning equipment for climbing. It can easily handle slopes of up to 40 degrees in underground garages, and thresholds of 3 cm are not a problem at all.

III. Durability and Maintenance

• Q: Is the machine body sturdy? Is it prone to damage from frequent collisions in the factory?

  • A: Our machines are "industrial-grade" and built to be rugged. They are equipped with an electronic parking brake; the machine stops immediately when the throttle is released to ensure safety. We prioritize robust industrial equipment; in one instance, a client's interns played "drifting" and hit a wall, damaging the wall, but the machine remained perfectly fine.

• Q: What is the warranty period, and is the maintenance cost high?

  • A: The A-series comes with a 1-year warranty, and the S-series has a 2-year warranty. Consumables like brushes and filters cost only a few dozen yuan, offering a competitive advantage. Annual maintenance costs are around 500 yuan—barely over 1 yuan per day—which is cheaper than the cost of replacing traditional manual brooms.

IV. Value Comparison and Long-Term Investment

• Q: Others with the same configuration are thousands cheaper; where does your higher price come from?

  • A: In the current market, no one wants to drive customers away. The price difference comes down to three factors:

    1. Materials: We use imported materials and sufficient, high-quality components. If we used cheaper or thinner materials, the effect might be the same initially, but the equipment lifespan would be much shorter. We want to build long-term relationships and earn a reputation that brings us referrals, rather than being "one-and-done." While others are thousands cheaper, our machines last about 8 years, while cheaper ones might last 3. Is it really cheaper in the end?

    2. Service & Support: We provide superior service, better configurations, and more effective cleaning results.

    3. Overall Quality: Our focus is on long-term value, not just short-term price competition.